RECOVERY INITIATIVE

Tell us about your lost funds. Your details and supporting evidence will be reviewed before we contact you about the next steps. Recovery is not guaranteed.

1. Your details

Name *

Email address *

Telephone / WhatsApp *

City *

Location / address *

Country *

2. Lost funds

Amount lost *

Currency *

Date of loss *

Type of loss *

Transaction / case reference (optional)

3. What happened

Describe how the funds were lost *

Steps already taken (optional)

4. Proof of lost funds

Upload POF Lost *

Evidence of the lost funds: transaction receipt, statement or case document. Never include passwords, card PINs or wallet recovery phrases.

5. Identification & Signature

Upload clear photos or scans, up to 20 MB each.

Valid ID number *

Upload valid ID *

A government-issued ID, passport or driving licence.

Signature Image *

Scanned or photographed signature of the applicant.

By submitting, you confirm these details are accurate and consent to their use for reviewing your recovery request.

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